FAQ

Help Center

Got questions? We've got answers.

Everything you need to know about our wigs — ordering, shipping, care, installation, and more.

🌎 FREE Worldwide Shipping on every order — no minimum required!
🛒 Ordering
Browse our collection at quickfixwigs.com, choose your style, and add to cart. We accept all major cards and other payment methods at checkout. You'll get a confirmation email right away with your order details.
Yes! We specialise in custom braided wigs including butterfly locs, faux locs, distressed locs, Fulani styles, and more. Contact us via the Contact page or chat to discuss your custom order — we'll confirm availability and processing time.
Please contact us as soon as possible if you need to make changes. We'll do our best to accommodate modifications before your order is processed. Once production or packing has started, changes may not be possible.
📦 Shipping
Yes — absolutely! QuickFix Wigs offers FREE worldwide shipping on all orders, no minimum spend required. We ship from our factory in Lagos, Nigeria to customers all around the world.
Delivery times vary by destination. Most international orders arrive within 3-5 business days after dispatch. Custom or made-to-order styles may require additional processing time before shipping. You'll receive a tracking number once your order is on its way.
Once your order is shipped, you'll receive a tracking number via email. You can also use the "Track My Order" link in the navigation menu on our website anytime to check your delivery status.
All our braided wigs are handmade and may require additional processing time during high demand periods. Our Ready to Ship wigs are dispatched immediately after purchase. If there's any delay, we'll notify you immediately.
Import duties and customs fees vary by country and are the buyer's responsibility. Our Ready to Ship wigs in the US do not require customs import duty payment. We ship internationally regularly, but we cannot control or predict what your local customs authority may charge. Check with your country's customs office if you're unsure.
↩️ Returns & Refunds
We want you to love your wig! If there's an issue with your order, please contact us promptly. Items must be unworn and in their original condition. For hygiene reasons, wigs that have been worn or altered cannot be accepted for return. Contact us via our Contact page to start the process.
We're so sorry if this happens! Please take photos of the issue and contact us immediately. We'll arrange a replacement or resolution as quickly as possible. Reach us via the Contact page — our factory is in Lagos, Nigeria.
Unfortunately, wigs with cut lace or signs of wear cannot be returned or exchanged.
✨ Wig Care & Maintenance
Gently detangle with a wide-tooth comb or fingers. To refresh, lightly spritz with water or a braid spray. Avoid soaking or machine washing. Store on a wig stand or in the original packaging when not in use to maintain the style shape. Avoid sleeping in your wig to extend its life.
Store your wig on a mannequin head or wig stand to maintain its shape and prevent tangling.
It's best to keep braided wigs away from heavy moisture. A light spritz is fine for freshening up, but avoid fully submerging the wig. If it does get wet, gently blow dry and allow to air dry completely on a wig stand before wearing again.
Apply mousse or light wig-friendly products occasionally and avoid excessive friction. You can also trim off flyaways with scissors.
With proper care, your QuickFix braided wig can last several months to two years. Store it properly, avoid excessive pulling, and handle it gently. The longevity depends on the frequency of wear and how well it's maintained.
💇 Installation
Some wigs come pre-plucked and pre-styled for a more natural look. Check the individual product page for details on each style.
Not necessarily. Most customers install our wigs themselves in minutes. Beginners may still prefer professional installation initially, but our wigs are designed to be beginner-friendly.
Yes! The lace can be cut and customised by you to perfectly fit your hairline for the most natural appearance. Take your time and use sharp scissors for a clean cut.
Most customers install their wig in 5–20 minutes depending on customisation and experience level.
Yes — that's exactly what our wigs stand for! They are reusable and can be reinstalled multiple times with proper care and maintenance.
📏 Fit & Sizing
Most customers fit our standard medium cap size 22.5", so our Ready to Ship wigs are medium sizes. They come with adjustable straps inside the wig to help achieve a secure fit. If your cap size is small or large and you want a Ready to Ship unit, please contact us.
Measure around your full hairline using a soft tape measure — from your forehead, around both ears, across the nape, and back. Petite = under 21.5", Average = 22.5", Large = over 23.5". Most of our caps include adjustable straps so you can fine-tune the fit.
Yes! Our wigs feature adjustable straps for a secure fit. For extra hold during active days, wig tape or a wig grip band worn underneath works wonderfully.
🏆 Wig Quality & Cap Construction
We offer a wide range of braided wig styles including Micro Braids, Knotless Braids, Boho Braids, Twists, Cornrows, Butterfly Locs, Faux Locs, Distressed Locs, Fulani-inspired styles, Lace Front wigs, Full Lace wigs, and Frontal wigs. All are handcrafted to give you that natural braided look without the salon time.
A lace front wig has sheer lace only along the front hairline, giving a natural-looking edge while the rest of the cap is a more durable weft construction. A full lace wig has lace all the way around, offering maximum styling flexibility including updos and side parts.
Our braided wigs are crafted using high-quality synthetic and human hair to achieve that beautiful, authentic braided look. Product details for each style are listed on the individual product pages in our shop. Feel free to contact us for specific queries.
Absolutely. Most of our wigs are glueless and designed for easy wear, even for first-time wig wearers.
Yes. Many of our wigs come with adjustable straps and elastic bands for secure glueless installation — no adhesive needed.
We use high-quality lace designed to blend naturally with different skin tones for a realistic scalp appearance.
Our wigs are made to feel lightweight and comfortable for daily wear. Some styles might be heavier because more braiding hair is added to bring out the beauty of the look — the more hair added, the heavier the wig.
Yes. You can style the wig into ponytails, buns, side parts, and more depending on the wig construction.
💳 Payment & Discounts
We accept all major credit and debit cards at checkout. Additional payment options are shown during the checkout process. The site also supports multiple currencies — you can switch currency in the top right of the website.
Yes! We run seasonal promotions and offer special deals. Follow us on social media and sign up for our newsletter to be the first to know about sales, new arrivals, and exclusive discount codes.
Absolutely. Our website is secured with SSL encryption and all payments are processed through trusted, secure payment gateways. Your personal and payment information is always protected.
🤝 Wholesale & Business
Yes! We offer wholesale opportunities for beauty vendors and resellers. We'd love to work with you.
Please contact us through our Contact page or business email for wholesale pricing and requirements. We'll get back to you with all the details.
💬 General Questions
Our wigs are designed to look extremely natural when properly installed. The lace blends seamlessly with your hairline for an undetectable finish.
Yes. Our wigs are made for both everyday wear and special occasions — versatile enough to take you from morning to night.
Yes. Our braided wigs are lightweight and secure enough for light workouts and everyday activities. For intense workouts, we recommend using the adjustable band properly and wearing a sweatband underneath for extra comfort.
Yes. Our lace is selected to blend naturally with melanin-rich skin tones. You can also customise it further using lace tint if desired.
Yes, but we recommend minimising chlorine or saltwater exposure to help preserve the wig's quality and longevity.
Yes. Our wigs are designed to be breathable and comfortable for daily wear, including warm weather conditions.
Some wigs come partially customised, but lace trimming will still be needed to perfectly match your individual hairline.
Yes. Many customers wear our wigs without lace tint or makeup and still achieve a very natural look.
No. When installed and removed properly, braided wigs are considered a protective style and can help reduce daily manipulation of your natural hair.
You can reach us anytime through our Contact Us page or by email. We're happy to help!
Still have questions? Our team is ready to help — reach out anytime.
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